Privacy Policy

Welcome to our website. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in compliance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).

1. Data We Collect

We only collect the minimum amount of personal data necessary to provide you with a smooth user experience. This may include:

• Identity & Contact Data: Name, email address, and phone number (if you fill out a contact form).
• Technical Data: IP address, browser type, operating system, and data collected via cookies regarding how you interact with our site.

2. Lawful Basis for Processing

Under the UAE PDPL, we process your personal data based on the following legal grounds:

• Your Explicit Consent: Given when you voluntarily submit your details through forms or accept cookies.
• Contractual Necessity: To fulfill requests you place with us.
• Legitimate Interests: To maintain, optimise, and secure our website operations.

3. How We Use Your Data

We use the collected information for specific, explicit purposes:

• To respond to inquiries or provide customer support.
• To process payments and manage delivery (if applicable).
• To monitor website traffic and improve user experience.
• To comply with local legal obligations or regulatory requirements in the UAE.

4. Cross-Border Data Transfers

If we store or process your data using secure cloud services or third-party tools hosted outside the UAE, we ensure that the data transfers comply with Chapter 5 of the UAE PDPL. We only utilise providers that offer appropriate technical safeguards and data security standards comparable to UAE regulations.

5. Data Retention

We will retain your personal data only for as long as is necessary to fulfill the purposes outlined in this policy, or to comply with applicable statutory record-keeping periods under UAE law.

6. Your Rights Under UAE PDPL

As a data subject in the UAE, you possess clear rights regarding your personal information. You can request to:

• Access: Obtain confirmation and a copy of the personal data we hold about you.
• Rectify: Request the correction of inaccurate or incomplete data.
• Erase ("Right to be Forgotten"): Request the deletion of your data when it is no longer needed or if you withdraw your consent.
• Restrict: Limit how we process your data under specific conditions.

To exercise any of these rights, please contact us using the details below. We aim to respond to all legitimate requests within 30 days.

7. Security Measures

We have implemented appropriate organisational and technical security measures to prevent your personal data from being accidentally lost, altered, disclosed, or accessed without authorisation.

In the unlikely event of a data breach that risks your rights or confidentiality, we are prepared to notify the UAE Data Office and affected individuals in accordance with legal timelines.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: contact@manaraadvisory.ae
• Address: VUNE0434, Compass Building – Al Hulaila, Al Hulaila Industrial Zone_FZ, RAK